Sipping

Shipping Information

Thank you for shopping with Lomine! We are dedicated to ensuring that your order arrives quickly and at no extra cost to you. Below, you’ll find all the details about our shipping process.

Standard Shipping

  • Delivery Time: Enjoy free standard shipping with a delivery time of 3 business days.
  • Processing Time: Orders are processed within 1 business day. Once processed, your order will be shipped and should arrive within 3 business days, depending on your location.
  • Shipping Cost: We offer free standard shipping on all orders, so you can enjoy your new travel bag without worrying about extra costs.

Order Tracking

  • Tracking Your Order: After your order is shipped, you will receive a confirmation email containing a tracking number. Use this tracking number to monitor the status of your delivery and check the estimated arrival time.

Shipping Areas

  • Delivery Locations: We ship to all major destinations across Europe. If you are located outside our standard delivery areas, please contact our customer service team for information on shipping options and costs.

Delivery Times

  • Business Days: Our shipping times are based on business days, which are Monday through Friday, excluding public holidays. Orders placed over the weekend or during holidays will be processed on the next business day.

Order Issues

  • Delayed Shipments: While we strive to meet our shipping commitments, occasional delays may occur due to unforeseen circumstances such as weather conditions or high demand. If your order does not arrive within the expected time frame, please contact our customer service team for assistance.

  • Shipping Errors: If you receive an incorrect item or experience any issues with your shipment, please contact our customer service team immediately. We are here to help resolve any issues promptly.

Contact Us

For any questions or concerns regarding shipping, feel free to reach out to us:

  • Email: support@lomine.com
  • Phone: +31 20 123 4567
  • Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM CET

Thank you for choosing Lomine! We appreciate your business and look forward to serving you.