PRIVACY POLICY

At Lomine, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information:
When you make a purchase or interact with our website, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information

b. Non-Personal Information:
We also collect non-personal information that helps us improve our website and services, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and duration of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including managing payments and shipping.
  • Customer Service: To respond to your inquiries, provide support, and address any issues or concerns.
  • Marketing: To send you promotional emails, newsletters, or special offers (only if you have opted in). You can opt-out of marketing communications at any time.
  • Website Improvement: To analyze website usage, enhance user experience, and improve our products and services.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: We use encryption technology to secure sensitive information transmitted to and from our website.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Audits: We conduct regular security audits and updates to ensure the effectiveness of our security measures.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in processing orders, managing payments, and delivering services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes, respond to requests from public authorities, or protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your activity. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting Lomine with your personal information. We are committed to protecting your privacy and ensuring a secure and enjoyable experience with us.